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Revela Reporting Overview - Tenants/Members

Assistance Payments

Definition:
 A report that tracks payments made on behalf of tenants by third-party assistance programs (e.g., government subsidies, housing assistance).

Use Cases:

  • Monitor the status of assistance payments for tenants

  • Ensure timely processing and application of subsidy payments

  • Track which tenants are receiving assistance and the amounts allocated

  • Report assistance status to owners or other stakeholders

  • Prevent discrepancies in tenant billing or payment processing

Delinquency

Definition:
 A report that highlights tenants who are behind on payments, often segmented by the number of days overdue (30, 60, 90 days, etc.).

Use Cases:

  • Identify tenants who are at risk of eviction or further action

  • Prioritize collections efforts on overdue accounts

  • Help property managers stay on top of overdue balances

  • Track the effectiveness of collection efforts over time

  • Assist with reporting and decision-making for late fees or payment plans

Electronic Payments

Definition:
 A report tracking payments made electronically by tenants or vendors, such as ACH transfers, credit card payments, or other digital payment methods.

Use Cases:

  • Monitor and confirm payments made electronically

  • Track transaction fees and reconcile payments with bank accounts

  • Provide proof of payment to tenants or owners

  • Ensure payments are applied accurately to tenant or vendor accounts

  • Facilitate faster and more secure payment processing

Expiring Resident Insurance

Definition:
 A report that identifies tenants whose renter’s insurance policies are nearing expiration, helping to ensure continuous coverage.

Use Cases:

  • Remind tenants to renew their insurance before expiration

  • Ensure property management compliance with insurance requirements

  • Track tenants’ insurance coverage to mitigate risks

  • Send automated reminders or updates to tenants with expiring policies

  • Document tenant compliance with insurance policies

Resident Birthdays

Definition:
 A report tracking the birthdays of tenants, which can be used for engagement or marketing purposes.

Use Cases:

  • Send personalized greetings or incentives to tenants on their birthdays

  • Increase tenant satisfaction through thoughtful engagement

  • Use as part of a broader tenant retention strategy

  • Track important tenant milestones for customer relationship management (CRM)

Resident Insurance Compliance

Definition:
 A report that tracks whether tenants are complying with insurance requirements, such as maintaining a minimum coverage level for renter's insurance.

Use Cases:

  • Monitor tenant insurance compliance to meet property management policies

  • Track tenants who need reminders to renew or obtain insurance

  • Protect the property and tenants by ensuring proper coverage

  • Generate reports to demonstrate compliance for audits or insurance renewals

Scheduled Payments

Definition:
 A report that shows all upcoming payments scheduled for tenants or vendors, including rent, fees, and maintenance payments.

Use Cases:

  • Ensure timely and accurate processing of scheduled payments

  • Provide a forecast of expected revenue for property management teams

  • Prevent missed payments or late fees by tracking upcoming charges

  • Facilitate smoother operations by automating payment processing

  • Offer tenants multiple payment options and flexibility

Security Deposits

Definition:
 A report tracking the status of security deposits held for tenants, including amounts, adjustments, and returns.

Use Cases:

  • Ensure compliance with local and state laws regarding security deposit handling

  • Track the amount of each tenant's security deposit and any deductions for damages

  • Prepare security deposit returns at the end of tenancy

  • Report on security deposit balances for owner financials

  • Manage deposit disputes or claims effectively

Tenant Balances

Definition:
 A report detailing the outstanding balances of tenants, including unpaid rent, fees, and charges, along with any credits or payments applied.

Use Cases:

  • Track which tenants owe money and the amounts due

  • Identify overdue balances for collections efforts

  • Provide tenants with statements for payment or dispute resolution

  • Report on outstanding tenant balances for management or owners

  • Help streamline collections or payment plans

Tenant Payments

Definition:
 A report summarizing all payments made by tenants, including rent, late fees, and other charges.

Use Cases:

  • Monitor tenant payment history for future reference or disputes

  • Reconcile tenant payments with accounts receivable

  • Verify that all payments are applied correctly

  • Track and report on payment trends for budgeting or forecasting

  • Provide tenants with clear statements of their payment history