Revela Reporting Overview - Maintenance

Inspections

Definition:
A report tracking the status and results of property inspections, including details like condition, issues identified, and action required.

Use Cases:

• Regularly check unit or property conditions for maintenance needs
  
  

• Track compliance with health, safety, and legal requirements
  
  

• Schedule maintenance or repairs based on inspection findings
  
  

• Document inspections for future reference or legal disputes
  
  

Maintenance Appointments

Definition:
A report or tool tracking all scheduled maintenance appointments, including dates, assigned vendors, and work to be performed.

Use Cases:

• Organize and track scheduled maintenance tasks
  
  

• Communicate with vendors and tenants about upcoming appointments
  
  

• Prevent double-booking or missed appointments
  
  

• Ensure that all work orders are assigned and completed on time
  
  

Maintenance Feedback

Definition:
A tool to collect and track feedback from tenants or property managers after maintenance work is completed.

Use Cases:

• Measure tenant satisfaction with maintenance services
  
  

• Identify trends in maintenance issues or service quality
  
  

• Improve vendor performance based on feedback
  
  

• Resolve tenant complaints or concerns in a timely manner
  
  

Maintenance Income

Definition:
Tracks any revenue related to maintenance services, such as charges for repairs, upgrades, or extra services provided to tenants.

Use Cases:

• Monitor additional income generated through maintenance services
  
  

• Report on service charges to owners or stakeholders
  
  

• Ensure that all maintenance income is correctly recorded and billed
  
  

• Identify income streams beyond basic rent
  
  

Vendor Contracts

Definition:
A record of all contracts with vendors providing services to the property, including terms, dates, and services rendered.

Use Cases:

• Ensure that vendor agreements are up-to-date and properly documented
  
  

• Track expiration or renewal dates for contracts
  
  

• Monitor contract terms, rates, and performance
  
  

• Manage vendor relationships and negotiate better terms
  
  

Vendor Directory

Definition:
A directory listing all approved vendors and contractors, including contact details, services provided, and contract terms.

Use Cases:

• Easily contact vendors for maintenance or other services
  
  

• Evaluate vendor performance and costs across properties
  
  

• Ensure compliance with vendor agreements
  
  

• Maintain a comprehensive list for emergency or regular service needs
  
  

Work Orders

Definition:
A detailed report of all work orders, including descriptions of requested work, work completion status, assigned vendors, and any costs or issues related to the task.

Use Cases:

• Track the progress of repair or maintenance requests
  
  

• Assign tasks to maintenance staff or vendors
  
  

• Prioritize urgent work orders for immediate attention
  
  

• Maintain an organized record of all completed work for billing or historical reference