--- title: How to Review Background Screening Results and Make a Leasing Decision description: Review completed background checks in Revela under ‘Requires Adjudication’ to view results, verify income, and approve or deny applicants quickly. --- [Skip to content](https://kb.revela.co/knowledge-base/how-to-review-background-screening-results-and-make-a-leasing-decision#main-content) English - United States Show submenu for translations ![logotype main@1x-1](https://kb.revela.co/hs-fs/hubfs/logotype%20main@1x-1.png?width=172&height=32&name=logotype%20main@1x-1.png) Open main navigation Close main navigation - English - United States Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Revela Knowledge Base](https://kb.revela.co/knowledge-base?hsLang=en-us) 2. [How-To's](https://kb.revela.co/knowledge-base/how-tos?hsLang=en-us) 3. [Day-to-Day Operations](https://kb.revela.co/knowledge-base/how-tos?hsLang=en-us#day-to-day-operations) # How to Review Background Screening Results and Make a Leasing Decision **Overview** **Purpose:** This guide explains how to access and review completed background screening results in Revela and finalize a leasing decision. **Target Audience:** Leasing agents, property managers, and admins. --- Step-by-Step **Step 1: Access the Background Screening Results** - Navigate to **Leasing \> Leasing Pipeline \> Applications** (top toolbar) - Click on the application labeled **Requires Adjudication** - Click the **blue box** at the top of the application page to open the results ![](https://kb.revela.co/hs-fs/hubfs/Rich%20Text%20Pasting/google-1748533242148.png?width=670&height=60&name=google-1748533242148.png) **Step 2: Review Screening Results** - View the **at-a-glance results**, which summarize key screening data based on your company’s rental criteria - Click the **View Report** button (highlighted in green) to: - View the **full background report**. - View the **Closing Docs income verification report** (if enabled) - ***Note:** Income verification is an optional feature. If you would like to enable it, contact support at* [**support@revela.co**](mailto:support@revela.co). ###### ![](https://kb.revela.co/hs-fs/hubfs/Rich%20Text%20Pasting/google-1748533242148-1.png?width=670&height=387&name=google-1748533242148-1.png) **Step 3: Make a Leasing Decision** - After reviewing the reports, select either: - **Approve:** The application is approved, and the leasing process continues - **Deny:** The applicant is denied and will receive a denial notification along with their background screening report **Step 4: Next Steps Based on Decision** - **If Approved**: - You can create a lease for the applicant directly from the application page - Click **Actions** (dropdown) **\> Create Lease** to proceed - **If Denied**: - The applicant will receive a **denial notification** along with a copy of their background screening report --- **Best Practices, Tips, and Notes** - Ensure all required background screening results are reviewed before making a final decision - If income verification is not enabled but needed, reach out to [**support@revela.co**](mailto:support@revela.co) - Keep documentation of the decision-making process for compliance purposes --- **Common Issues & Troubleshooting** **Issue 1:** The *Requires Adjudication* status is missing - **Solution:** Ensure the background check has been completed and refresh the page **Issue 2:** The *View Results* buttons do not appear - **Solution:** Verify that the background screening report and income verification report (if applicable) have been processed - [Guides](https://kb.revela.co/knowledge-base/guides?hsLang=en-us#main-content) - [Day-to-Day Operations](https://kb.revela.co/knowledge-base/guides?hsLang=en-us#day-to-day-operations) - [Portfolio Management](https://kb.revela.co/knowledge-base/guides?hsLang=en-us#portfolio-management) - [Accounting & Banking](https://kb.revela.co/knowledge-base/guides?hsLang=en-us#accounting-banking) - [How-To's](https://kb.revela.co/knowledge-base/how-tos?hsLang=en-us#main-content) - [Portfolio Management](https://kb.revela.co/knowledge-base/how-tos?hsLang=en-us#portfolio-management) - [Day-to-Day Operations](https://kb.revela.co/knowledge-base/how-tos?hsLang=en-us#day-to-day-operations) - [Configuration](https://kb.revela.co/knowledge-base/how-tos?hsLang=en-us#configuration) - [Accounting & Banking](https://kb.revela.co/knowledge-base/how-tos?hsLang=en-us#accounting-banking) - [FAQ's](https://kb.revela.co/knowledge-base/faqs-1?hsLang=en-us#main-content) - [Configuration](https://kb.revela.co/knowledge-base/faqs-1?hsLang=en-us#configuration) - [Accounting & Banking](https://kb.revela.co/knowledge-base/faqs-1?hsLang=en-us#accounting-banking) - [Portfolio Management](https://kb.revela.co/knowledge-base/faqs-1?hsLang=en-us#portfolio-management) - [Configurations](https://kb.revela.co/knowledge-base/configurations?hsLang=en-us#main-content) - [Payment Plan](https://kb.revela.co/knowledge-base/configurations?hsLang=en-us#payment-plan) [![logotype navy@1x (1)-1](https://kb.revela.co/hs-fs/hubfs/logotype%20navy@1x%20(1)-1.png?width=300&height=56&name=logotype%20navy@1x%20(1)-1.png "logotype navy@1x (1)-1")](http://revela.co) [mailto:support@revela.co](mailto:support@revela.co)