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How to Manage Pet Records on Leases and Applications

Adding a Pet from the Tenant Profile 

Pets are managed from the tenant’s profile page. When a pet is added, it is automatically linked to the tenant’s current lease (if one exists), which causes it to appear in the Pets section of the lease summary.

  • Navigate to Portfolios > Tenants in the left sidebar.
  • Find and click on the tenant you want to add a pet for.
  • On the tenant profile page, click the Pets tab.
    • Note: The Pets tab is only visible if you have the appropriate permissions for pet management.
  • Click the Add Pet button.
    Pet Pics for KB
  • Fill in the pet details:
    • Name (required) - The pet’s name.
    • Service Animal - Check this box if the pet is a registered service animal.
    • Type (required) - Select the pet type from the dropdown: Cat, Dog, or Other.
    • Breed (required for cats and dogs) - The pet’s breed. This field is hidden when “Other” is selected.
    • Color (required for cats and dogs) - The pet’s primary color. This field is hidden when “Other” is selected.
    • Detail (required for “Other” type only) - A description of the animal type (e.g., “Rabbit”,“Hamster”). This field only appears when “Other” is selected as the type.
    • Approximate Weight (lb.) (required) - The pet’s weight in pounds.
    • Estimated DOB (required) - The pet’s estimated date of birth. Revela uses this to calculate and display the pet’s age.
  • Click Save. The pet will be added to the tenant’s profile and automatically associated with their current lease.
Pet Pics for KB (1)

Viewing Pets on the Lease Summary

Once a pet has been added to a tenant and linked to a lease, it will appear in the Pets section of the lease summary.

  • Navigate to the lease summary by either:
    • Going to the tenant’s profile under Portfolios > Tenants, then clicking the lease link in the Overview tab, or
    • Going to Leasing > Agreements and searching for the tenant selecting the lease.
  • Scroll down on the lease summary page. The Pets section appears below the Contacts section and above the Charge Schedule.
  • The Pets section displays a table with the following columns:
    • Name - The pet’s name
    • Service Animal - Yes or No
    • Type - Cat, Dog, or Other
    • Breed/Species - The breed (for cats/dogs) or detail description (for other types)
    • Color - The pet’s color
    • Weight (lb.) - The pet’s weight
    • Age (years) - Automatically calculated from the date of birth

Note: The Pets section only appears on the lease summary when at least one pet is associated with the lease.

Pet Pics for KB (2)

 

Editing or Removing a Pet

To update or remove a pet from the tenant’s profile and lease:

  • Navigate to Portfolios > Tenants and select the tenant.
  • Click the Pets tab.
  • In the Pets table, use the action links on the right side of each row:
    • Click Edit to open the pet form modal and update any details.
    • Click Delete to remove the pet. You will be asked to confirm before the pet is removed. Once deleted, pet information cannot be retrieved so please verify before deleting.
Pet Pics for KB (3)

Important Notes

  • When you add a pet through the tenant profile, it is automatically linked to the tenant’s current active lease. The pet’s lease move-in date is set to the lease’s start date.
  • If the tenant does not have a current lease at the time the pet is added, the pet will be saved to the tenant’s profile but will not appear on any lease summary until a lease association is established.
  • The Pets tab and the Add Pet, Edit, and Delete actions are only available to users with the appropriate permissions.
  • Pets added during the online lease application process are also linked to the applicant and will carry over once a lease is created.