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How to Add an Employee in Revela

Overview

  • Purpose: This guide explains how to add a new employee to the Revela system and assign them appropriate access and roles.
  • Target Audience: Admins, managers, and Revela support staff.

Step-by-Step

  • Log into Revela

    • Admins, managers, or Revela Support can send out a new employee login.

    • Navigate to Organization > Employees.

  • Add a New Employee

    • Click the grey “+ Add Employee” button.

    • Fill out the required employee details:

      • First Name

      • Last Name

      • Primary Phone Number

      • Email Address

      • Role (e.g., Manager, Leasing Agent, Facilities, Human Resources, Owner, Accountant, Administrator)

  • Set Property Access

    • Check the box for “Access to All Properties” if applicable.

    • If the employee should have limited property access, select the specific properties they can access from the dropdown list.

  • Contractor Billing Rate (If Applicable)

    • If the employee is a contractor, enter their Contracting Billing Rate ($ amount).

  • Save the Employee Profile

    • Click Save to finalize the new employee entry.


Best Practices, Tips, and Notes

  • Assign appropriate roles and permissions to ensure employees have access to the correct features.

  • If an employee’s property access changes, update their profile in Organization > Employees.

  • For security, ensure that all employees use unique login credentials and do not share accounts.


Common Issues & Troubleshooting

Issue 1: The new employee is not receiving the login email.

  • Solution: Verify their email address is correct and check their Spam/Junk folder.

Issue 2: The “Add Employee” button is not visible.

  • Solution: Ensure you have admin or manager permissions to add new employees.